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Cover page of the folder Customer Service Pack (German)
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Real sample page from the folder Customer Service Pack (German)
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Customer Service Pack

German title: Kundenservice-Paket

30 prompt templates and 40 ready-made reply snippets for enquiries, complaints, reviews, payments and appointments.

Product language: German. The prompts and texts are written in German and produce German-language results – ideal if you work with German-speaking customers or colleagues.

For: Businesses with a lot of customer contact by email, messenger or review platforms.

€15.00VAT exempt under § 19 German VAT Act (UStG) – no VAT is charged.Delivery: Download via email link, no shipping costs.

Go to order summary

Better value together: the Complete Folder contains Office Starter Pack, Customer Service Pack and AI Rules for Your Team for €45.00 (€58.00 if bought separately) – you save €13.00. → View the Complete Folder Or get everything: the All-in Bundle contains all 30 folders and tools, including this one, for €119.00 (€304.00 if bought separately) – you save €185.00. → View the All-in Bundle

Once your payment has been received, you will get the download link by email within 2 working days at the latest.

What you get

  • 30 prompt templates in 5 chapters
  • 40 reply snippets that also work entirely without AI
  • 5 ground rules for good customer service
  • PDF for reading and printing (A4)
  • Word file for customising
  • Text file for quick copying into your email program

Format

PDF (A4), Word (.docx), text (.txt, UTF-8)

Product language: German

Files

  • promptmappe-kundenservice-paket.pdf
  • promptmappe-kundenservice-paket.docx
  • promptmappe-kundenservice-paket.txt
  • LIESMICH.txt
  • LIZENZ.txt

System requirements

A PDF reader and a word processor or email program. For part 1, an AI chat tool of your choice.

Licence (right of use)

A simple, non-transferable right of use for one business (a company or a self-employed person), including everyone working there. The texts you create with the templates are yours and may be used without restriction. Not permitted: reselling, giving away or publicly offering the folder or individual templates for download.

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Cover page of the folder Office Starter Pack (German)

Office Starter Pack

50 prompt templates for emails, quotes, minutes, website copy, planning and checking drafts.

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Cover page of the folder AI Rules for Your Team (German)

AI Rules for Your Team

A customisable AI policy, a traffic-light checklist, a ready-to-run 60-minute introduction with four exercises, and templates for a tool register and attendance record.

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All three together

Complete Folder

All three folders together: Office Starter Pack, Customer Service Pack and AI Rules for Your Team.

Separately €58.00 – together €45.00

€45.00

View